.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.admin-content.crm-content{padding:30px 32px 15px}
.crm-page svg{width:18px;height:18px;flex-shrink:0;vertical-align:middle}
.crm-title-row{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:25px}
.crm-title-row .eyebrow{font-size:10px;letter-spacing:1.8px;margin-bottom:7px}
.crm-title-row h1{display:flex;align-items:center;gap:18px;font:38px var(--heading);letter-spacing:-1px;margin:0 0 7px}
.crm-title-row p{font-size:13px;margin:0;color:#87907e}
.crm-demo-label{font:500 10px var(--sans);letter-spacing:.35px;border:1px solid #d8dfcd;border-radius:20px;padding:5px 10px;color:#7a866e;background:#edf0e5}
.crm-title-actions{display:flex;align-items:center;gap:18px}
.crm-demo-description{font-size:11px;color:#939b89}
.crm-availability{display:flex;align-items:center;gap:9px;font-size:12px;background:var(--paper);border:1px solid var(--line);padding:10px 13px;border-radius:5px;min-width:128px}
.crm-availability i,.crm-thread-state i{width:6px;height:6px;border-radius:50%;background:#6b8b5e;box-shadow:0 0 0 3px #6b8b5e12}
.crm-availability.away i{background:#bba06a;box-shadow:0 0 0 3px #bba06a12}
.crm-availability>span{margin-left:auto;color:#9ba490}
.crm-workspace{background:var(--paper);border:1px solid #dce1d4;border-radius:7px;overflow:hidden;box-shadow:0 3px 18px #283d2c03}
.crm-channels{display:flex;align-items:stretch;padding:0 17px;gap:8px;border-bottom:1px solid var(--line);background:#fffefa;overflow-x:auto;scrollbar-width:thin}
.crm-channels>button{position:relative;display:flex;align-items:center;gap:8px;background:none;padding:20px 12px 18px;color:#8b9481;white-space:nowrap;font-size:12px;border-bottom:2px solid transparent;transition:color .15s,background .15s}
.crm-channels>button>svg{height:15px;width:15px}
.crm-channels>button:hover{color:var(--green);background:#f8f9f3}
.crm-channels>button.active{color:var(--green);border-bottom-color:var(--green);font-weight:600}
.crm-channels b{background:#e8eddf;color:#60764f;font-size:10px;min-width:17px;height:17px;border-radius:5px;display:inline-flex;justify-content:center;align-items:center;font-weight:600}
.crm-channels .active b{background:var(--green);color:var(--paper)}
.crm-panels{display:grid;grid-template-columns:285px minmax(0,1fr);height:calc(100dvh - 310px);min-height:580px;max-height:1000px;position:relative}
.crm-content.crm-details-open .crm-panels{grid-template-columns:285px minmax(0,1fr) 270px}
.crm-inbox{min-width:0;border-right:1px solid var(--line);display:flex;flex-direction:column;overflow:hidden;background:#fffefa}
.crm-inbox-tools{padding:19px 17px 15px;border-bottom:1px solid #edf0e5}
.crm-search{display:flex;align-items:center;gap:8px;border:1px solid #e1e5d8;border-radius:4px;padding:0 10px;background:#fafbf6}
.crm-search svg{height:15px;width:15px;color:#a3ab98}
.crm-search input{padding:9px 0;min-width:0;width:100%;font-size:12px;color:var(--green);background:none;border:0;outline-offset:2px}
.crm-search input::placeholder{color:#a4ab99}
.crm-inbox-filters{display:flex;align-items:center;gap:4px;margin-top:13px}
.crm-inbox-filters button{font-size:10px;white-space:nowrap;padding:5px 7px;border-radius:3px;color:#8b937f;background:none}
.crm-inbox-filters button.active{background:#eaf0e1;color:#4d6941;font-weight:600}
.crm-list-heading{display:flex;justify-content:space-between;align-items:center;padding:15px 18px 10px;font-size:9px;color:#a1a893;letter-spacing:1px;flex-shrink:0}
.crm-list-heading>span:first-child{color:#828f74}
.crm-conversation-list{overflow:auto;flex:1;scrollbar-width:thin;scrollbar-color:#d8decd transparent}
.crm-conversation{display:flex;gap:12px;text-align:left;background:none;border-left:3px solid transparent;padding:19px 16px 19px 13px;width:100%;position:relative;border-bottom:1px solid #f0f2e9;transition:background .15s}
.crm-conversation:hover{background:#f7f9f0}
.crm-conversation.selected{background:#edf2e6;border-left-color:#6e855a}
.crm-avatar-wrap{position:relative;align-self:flex-start;padding-bottom:2px;flex-shrink:0}
.crm-avatar{display:inline-flex;align-items:center;justify-content:center;width:39px;height:39px;background:#e1e8d6;color:#6b805b;border:1px solid #d5dec8;border-radius:50%;font-size:13px;font-weight:500;letter-spacing:.3px;flex-shrink:0}
.crm-avatar.sand{background:#f0e8d6;border-color:#e9dfc6;color:#aa8d56}
.crm-avatar.clay{background:#f0e3d9;border-color:#e7d6ca;color:#ae8571}
.crm-avatar.stone{background:#e3e6df;border-color:#d9ded1;color:#808b76}
.crm-avatar.moss{background:#dce5d8;border-color:#d1ddca;color:#6d8762}
.crm-avatar.mini{width:25px;height:25px;font-size:9px;margin-top:auto;margin-bottom:22px}
.crm-avatar.large{width:58px;height:58px;font-size:19px;letter-spacing:.5px}
.crm-channel-icon{width:15px;height:15px;border-radius:50%;background:#e0e9d8;color:#4d7d50;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}
.crm-channel-icon svg{width:9px;height:9px;stroke-width:1.8}
.crm-channel-icon.instagram,.crm-channel-icon.instagram-comments{background:#eee2da;color:#a88478}
.crm-channel-icon.messenger,.crm-channel-icon.facebook-comments{background:#e3e7e2;color:#7b8b8c}
.crm-avatar-wrap>.crm-channel-icon{position:absolute;right:-3px;bottom:0;width:17px;height:17px;border:2px solid var(--paper)}
.crm-conversation-copy{min-width:0;display:block;flex:1}
.crm-conversation-first{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:0 0 4px}
.crm-conversation-first strong{font-size:13px;font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.crm-conversation.unread .crm-conversation-first strong{font-weight:650}
.crm-conversation time{font-size:10px;color:#98a18d;white-space:nowrap}
.crm-conversation.unread time{color:#6d8659}
.crm-preview{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:12px;color:#89947e;display:block;line-height:1.6}
.crm-conversation-last{display:flex;align-items:center;justify-content:space-between;margin-top:8px;min-height:17px}
.crm-mini-tag{display:inline-flex;align-items:center;gap:4px;padding:2px 6px;background:#f2f4ec;color:#9aa38d;font-size:9px;border-radius:3px}
.crm-mini-tag.priority{background:#e9e0ca;color:#9b8555}
.crm-mini-tag svg{width:9px;height:9px}
.crm-unread{font-size:10px;background:#6d855b;color:#fff;border-radius:50%;min-width:16px;height:16px;display:inline-flex;align-items:center;justify-content:center;font-weight:500}
.crm-inbox-footer{font-size:10px;color:#9ca68d;padding:17px 13px;border-top:1px solid var(--line);display:flex;align-items:center;justify-content:center;gap:8px;flex-shrink:0}
.crm-connected-dot{width:4px;height:4px;border-radius:50%;background:#8aa078}
.crm-list-empty{padding:50px 20px;text-align:center;color:#a0ab92}
.crm-list-empty>svg{display:block;margin:auto auto 14px;height:26px;width:26px;stroke-width:1}
.crm-list-empty strong{font-size:13px;font-weight:500}
.crm-list-empty p{font-size:12px;margin-top:7px}
.crm-list-empty button{font-size:11px}
.crm-thread{min-width:0;display:flex;flex-direction:column;background:#fbfcf7;overflow:hidden}
.crm-thread-header{display:flex;align-items:center;justify-content:space-between;padding:18px 23px;gap:12px;background:var(--paper);border-bottom:1px solid #edf0e5;min-height:80px}
.crm-thread-person{display:flex;align-items:center;gap:11px;min-width:0;flex:1}
.crm-thread-person h2{font:600 14px var(--sans);letter-spacing:0;line-height:1.4;margin:0 0 6px}
.crm-thread-person>div>span{display:flex;align-items:center;gap:5px;font-size:10px;color:#939d87;flex-wrap:wrap}
.crm-thread-person .crm-channel-icon{width:11px;height:11px}
.crm-thread-person .crm-channel-icon svg{width:8px;height:8px}
.crm-header-dot{margin:0 3px;color:#b5bea9}
.crm-thread-person label{display:flex;align-items:center;gap:4px;white-space:nowrap}
.crm-thread-person select{font-size:10px;font-weight:500;background:none;border:0;color:#6c7b5f;padding:0 3px;max-width:90px;cursor:pointer}
.crm-thread-actions{display:flex;gap:7px}
.crm-icon-button{width:30px;height:30px;display:inline-flex;align-items:center;justify-content:center;border:1px solid #e3e7da;border-radius:4px;color:#8b977e;background:var(--paper);transition:background .15s;cursor:pointer;padding:0}
.crm-icon-button>svg{height:14px;width:14px}
.crm-icon-button:hover{background:#f0f4e8;color:var(--green)}
.crm-icon-button.is-active{color:#988557;border-color:#e0d7bc;background:#f8f4e8}
.crm-icon-button.is-active svg{fill:#c4b17d33}
.crm-context-strip{padding:10px 23px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #eaf0df;background:#f3f6ec;gap:10px}
.crm-context-strip>span:first-child{font-size:10px;color:#9ba58b;display:flex;align-items:center;gap:6px}
.crm-context-strip svg{width:12px;height:12px;color:#91a17d}
.crm-context-strip strong{font-weight:500;color:#7d8e6d}
.crm-thread-state{font-size:9px;color:#90a17d;display:flex;align-items:center;gap:7px;white-space:nowrap}
.crm-thread-state i{width:4px;height:4px}
.crm-thread-state.finished i{background:#a8b29a}
.crm-messages{overflow:auto;scrollbar-width:thin;scrollbar-color:#d8decd transparent;flex:1;min-height:170px;padding:24px 25px 18px;background-image:radial-gradient(#8a9b7610 .6px,transparent .6px);background-size:14px 14px;overscroll-behavior:contain}
.crm-date-divider{text-align:center;margin-bottom:25px;font-size:9px;color:#b1b8a3;letter-spacing:.3px}
.crm-date-divider>span{padding:5px 13px;background:#f1f4ea;border:1px solid #e8eddd;border-radius:20px}
.crm-message{display:flex;align-items:end;gap:8px;margin-bottom:18px}
.crm-message.out{justify-content:flex-end;padding-left:30px}
.crm-message.in{padding-right:30px}
.crm-message-body{max-width:86%;min-width:0}
.crm-bubble{background:#fffefa;border:1px solid #e8ecdf;border-radius:9px 9px 9px 1px;padding:12px 15px;font-size:13px;line-height:1.85;color:#6b795e;box-shadow:0 2px 4px #25392102;overflow-wrap:anywhere}
.crm-bubble p{margin:0;color:inherit}
.crm-message.out .crm-bubble{background:#e6eddd;border-color:#dbe5cd;color:#5f7551;border-radius:9px 9px 1px 9px}
.crm-message-time{display:flex;justify-content:flex-start;align-items:center;gap:6px;color:#acb49e;font-size:9px;padding:5px 2px 0}
.crm-message.out .crm-message-time{justify-content:flex-end}
.crm-message-time>span{letter-spacing:-3px;font-size:12px;padding-right:3px;color:#a7b48e}
.crm-message-context{font-size:10px;color:#a2ac95;background:#f0f3e8;padding:8px 12px;border-radius:7px 7px 0 0;display:flex;align-items:center;gap:6px;border:1px solid #e4ead9;border-bottom:0}
.crm-message-context>svg{width:12px;height:12px}
.crm-accommodation-card{display:flex;align-items:stretch;border:1px solid #d5dec6;border-radius:5px;overflow:hidden;background:#f3f6eb;margin-top:12px;max-width:330px}
.crm-accommodation-card img{width:110px;object-fit:cover;min-height:100px}
.crm-accommodation-card>span{display:flex;flex-direction:column;justify-content:center;padding:12px;gap:5px}
.crm-accommodation-card strong{font:20px var(--heading);color:#5c7150;line-height:1.2}
.crm-accommodation-card small{font-size:9px;color:#9aa588;line-height:1.6}
.crm-accommodation-card b{font-size:10px;font-weight:500;margin-top:4px}
.crm-message-image img{max-width:300px;max-height:250px;border-radius:5px;margin-top:8px;display:block}
.crm-message-image small{font-size:9px;color:#8e9d7f;display:block}
.crm-internal-note{display:flex;align-items:start;gap:9px;background:#f2ecd9;border:1px solid #e7ddbf;border-radius:5px;padding:12px 15px;margin:18px 0}
.crm-internal-note>svg{color:#ae9a62;width:13px;height:13px;margin-top:2px}
.crm-internal-note>div{flex:1}
.crm-internal-note b{display:flex;justify-content:space-between;font-size:10px;font-weight:500;color:#a38d55}
.crm-internal-note time{font-size:9px;font-weight:400}
.crm-internal-note p{margin:5px 0 0;color:#9b8f6d;font-size:12px;white-space:pre-wrap}
.crm-composer{padding:0 20px 13px;background:var(--paper);border-top:1px solid var(--line);flex-shrink:0}
.crm-composer-tabs{display:flex;align-items:center;gap:20px;padding:13px 0 9px}
.crm-composer-tabs>button{background:none;font-size:11px;padding:0 0 6px;color:#a7af9c;border-bottom:1px solid transparent;display:flex;align-items:center;gap:5px}
.crm-composer-tabs>button.active{border-bottom-color:#7c9168;color:#6a8057;font-weight:500}
.crm-composer-tabs svg{height:11px;width:11px}
.crm-composer-tabs>span{margin-left:auto;font-size:9px;color:#b0b8a5}
.crm-composer form{border:1px solid #dce4cf;border-radius:5px;padding:0;background:#fffefa}
.crm-composer textarea{width:100%;resize:none;display:block;border:0;background:none;font-size:13px;line-height:1.7;color:#607650;padding:14px 15px 5px;min-height:65px;max-height:150px;outline-offset:-1px}
.crm-composer textarea::placeholder{color:#b2baa5}
.crm-composer-bottom{display:flex;justify-content:space-between;gap:10px;align-items:center;padding:8px 10px}
.crm-composer-tools{display:flex;align-items:center;gap:6px}
.crm-composer-tools .crm-icon-button{border:0;background:none;width:25px;height:25px;color:#98a58a}
.crm-send{display:inline-flex;align-items:center;gap:10px;padding:9px 13px;font-size:11px;font-weight:500;background:var(--green);color:#e9eedf;border-radius:4px;white-space:nowrap}
.crm-send:hover{background:#3b5341}
.crm-send svg{width:12px;height:12px}
.crm-snippets-button{display:flex;align-items:center;gap:5px;background:none;color:#98a58a;font-size:10px;padding:0 3px}
.crm-snippets-button svg{width:12px;height:12px}
.crm-composer-help{font-size:9px;color:#b0b8a3;padding-top:8px;display:flex;justify-content:space-between;gap:10px}
.crm-composer-help>span{font-size:8px;letter-spacing:.3px;white-space:nowrap}
.crm-popover-anchor{position:relative}
.crm-emoji-picker,.crm-snippets{position:absolute;bottom:35px;left:0;background:var(--paper);border:1px solid var(--line);border-radius:5px;padding:9px;box-shadow:0 5px 30px #21311b16;z-index:6}
.crm-emoji-picker{display:flex;flex-wrap:wrap;gap:5px;width:165px}
.crm-emoji-picker button{padding:5px;background:none;font-size:18px}
.crm-snippets{width:260px;padding:5px}
.crm-snippets button{display:block;text-align:left;padding:12px 10px;background:none;font-size:12px;width:100%;color:#6b7e5b;border-radius:3px}
.crm-snippets button:hover{background:#eef3e6}
.crm-snippets button>span{display:block;font-size:10px;color:#9ca98c;margin-top:4px}
#crm-attachments{display:flex;flex-wrap:wrap;gap:5px;padding:0 12px}
.crm-attachment-chip{display:inline-flex;align-items:center;gap:5px;background:#edf2e4;border:1px solid #dce5cd;padding:3px 7px;border-radius:4px;font-size:10px;color:#8a9d74;max-width:100%;overflow:hidden}
.crm-attachment-chip svg{width:10px;height:10px}
.crm-attachment-chip button{background:none;color:#8c9b7b;font-size:17px;line-height:1}
.crm-contact{display:none;border-left:1px solid var(--line);overflow:auto;scrollbar-width:thin;scrollbar-color:#d8decd transparent;background:var(--paper)}
.crm-content.crm-details-open .crm-contact{display:block}
.crm-contact-heading{padding:16px 19px;border-bottom:1px solid #edf0e5;display:flex;justify-content:space-between;align-items:center;font-size:9px;letter-spacing:1.2px;color:#a9b29c;height:54px}
.crm-contact-heading .crm-icon-button{border:0;width:22px;height:22px;color:#abb49f}
.crm-contact-profile{text-align:center;padding:23px 15px 20px;border-bottom:1px solid #edf0e5}
.crm-contact-profile h2{font:500 15px var(--sans);letter-spacing:0;margin:10px 0 3px}
.crm-contact-profile>span:not(.crm-avatar){display:block;font-size:10px;color:#a2ad94}
.crm-contact-profile .crm-contact-channel{display:flex!important;align-items:center;justify-content:center;gap:5px;margin-top:10px;font-size:10px}
.crm-contact-section{padding:20px 18px;border-bottom:1px solid #edf0e5}
.crm-contact-section-title{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:15px}
.crm-contact-section h3{font-size:12px;font-weight:500;margin:0;color:#708263}
.crm-contact-section-title button{font-size:10px;color:#8ea178;background:none;padding:0}
.crm-contact-section-title>svg{width:12px;height:12px;color:#b1bca3}
.crm-section-count{font-size:9px;color:#a2ae93;line-height:1;padding:3px 5px;border-radius:3px;border:1px solid #e6ebdd;background:#f6f8f0}
.crm-contact-data{margin:0}
.crm-contact-data>div{display:flex;align-items:start;gap:8px;margin-bottom:11px;font-size:10px;color:#a0ad91}
.crm-contact-data dt svg{width:11px;height:11px}
.crm-contact-data dd{margin:0;overflow-wrap:anywhere;line-height:1.5}
.crm-origin{font-size:9px;color:#b0b9a5;margin-top:17px}
.crm-origin strong{display:block;font-size:10px;font-weight:400;color:#8a9b79;margin-top:5px}
.crm-field-label{font-size:10px;color:#9aa98a;display:block;margin-bottom:7px}
.crm-select{font-size:11px;color:#8a9d77;padding:9px 10px;width:100%;border:1px solid #e0e7d4;background:#fffefa;border-radius:4px;min-height:34px}
.crm-journey{display:flex;gap:4px;margin:11px 0 19px}
.crm-journey>span{height:3px;flex:1;border-radius:3px;background:#e9eedf}
.crm-journey>span.complete{background:#a0b38b}
.crm-interest-card{background:#f3f6ec;border:1px solid #e5ecd9;border-radius:4px;padding:11px 12px}
.crm-interest-card>span{font-size:12px;font-weight:500;color:#80946b}
.crm-interest-card p{font-size:10px;color:#a5b294;line-height:1.9;margin:5px 0 0}
.crm-reservations-link{display:flex;align-items:center;gap:6px;font-size:10px;color:#94a67e;margin-top:12px}
.crm-reservations-link svg{width:10px;height:10px}
.crm-tags{display:flex;flex-wrap:wrap;gap:5px}
.crm-tags>span{display:inline-flex;align-items:center;gap:7px;padding:4px 7px;border-radius:3px;border:1px solid #e3e9d7;background:#f0f4e8;color:#96a782;font-size:9px}
.crm-tags>span:nth-child(even){background:#f3eddf;border-color:#e8e0cb;color:#b5a477}
.crm-tags button{background:none;font-size:13px;padding:0;color:inherit;line-height:1}
.crm-add-tag{display:flex;border:1px solid #e4ead9;border-radius:4px;margin-top:12px;align-items:center;padding-right:7px}
.crm-add-tag input{border:0;background:none;width:100%;font-size:10px;padding:9px;color:#8fa278}
.crm-add-tag input::placeholder{color:#b3bfa4}
.crm-add-tag button{background:none;color:#a9b799;padding:0}
.crm-add-tag svg{height:12px;width:12px}
.crm-contact-section textarea{background:#fafbf6;border:1px solid #e5ebdb;border-radius:4px;padding:10px;width:100%;min-height:80px;font-size:11px;line-height:1.8;color:#98a987;resize:vertical}
.crm-contact-section textarea::placeholder{color:#bbc5af}
.crm-notes-footer{display:flex;justify-content:space-between;gap:6px;align-items:center;font-size:8px;color:#b3bea7;margin-top:8px}
.crm-notes-footer>button{font-size:9px;color:#98ab7f;background:none;white-space:nowrap}
.crm-page-footnote{display:flex;align-items:center;justify-content:space-between;gap:15px;padding:12px 3px;color:#aab49c}
.crm-page-footnote>span{display:flex;align-items:center;gap:6px;font-size:10px}
.crm-page-footnote svg{width:10px;height:10px}
.crm-reset{font-size:10px;color:#a3af92;background:none;padding:0}
.crm-mobile-back{display:none}
/* Keep the working surfaces readable while retaining Monã's quiet palette. */
.crm-title-row p{color:#77816e;font-size:14px}
.crm-channels>button{font-size:13px;color:#7d8872}
.crm-conversation-first strong{font-size:14px}
.crm-preview{font-size:13px;color:#7e8b72}
.crm-conversation time{font-size:11px;color:#879478}
.crm-mini-tag{font-size:10px;color:#7f8e70}
.crm-thread-person h2{font-size:16px}
.crm-thread-person>div>span,.crm-thread-person select{font-size:11px;color:#7d8b70}
.crm-bubble{font-size:14px;color:#5e7051}
.crm-message.out .crm-bubble{color:#526846}
.crm-message-time{font-size:10px;color:#909e7f}
.crm-contact-profile h2{font-size:16px}
.crm-contact-profile>span:not(.crm-avatar){font-size:12px;color:#8b9b7b}
.crm-contact-section h3{font-size:13px;color:#5e7351}
.crm-contact-data>div,.crm-field-label,.crm-select{font-size:12px;color:#7e906c}
.crm-contact-section-title button,.crm-reservations-link{font-size:11px;color:#7b9068}
.crm-interest-card>span{font-size:13px;color:#6c8358}
.crm-interest-card p{font-size:11px;color:#8b9b7c}
.crm-tags>span{font-size:11px;color:#7c9068}
.crm-tags>span:nth-child(even){color:#978250}
.crm-contact-section textarea{font-size:12px;color:#7a8e65}
.crm-add-tag input{font-size:12px;color:#7c9167}
.crm-notes-footer{font-size:9px;color:#8d9e7a}
.crm-notes-footer>button{font-size:10px;color:#7f936a}
.crm-composer textarea{font-size:14px;color:#5d7350}
.crm-composer-help{color:#909e80}
.crm-conversation.selected .crm-mini-tag:not(.priority){background:#e3ebd7;color:#7b8f66}
@media(min-width:1600px){.crm-panels{grid-template-columns:310px minmax(0,1fr)}.crm-content.crm-details-open .crm-panels{grid-template-columns:310px minmax(0,1fr) 290px}.crm-bubble{font-size:14px}.crm-conversation-first strong{font-size:14px}.crm-thread-person h2{font-size:16px}.crm-message-body{max-width:82%}.crm-contact-section{padding:22px}.crm-contact-section h3{font-size:13px}.crm-field-label,.crm-select,.crm-contact-data>div{font-size:11px}}
@media(max-width:1350px){.admin-content.crm-content{padding:25px 23px 12px}.crm-title-row h1{font-size:33px}.crm-demo-description{display:none}.crm-content.crm-details-open .crm-panels{grid-template-columns:250px minmax(0,1fr) 235px}.crm-panels{grid-template-columns:250px minmax(0,1fr)}.crm-conversation{gap:9px;padding:16px 12px 16px 10px}.crm-inbox-filters{gap:1px}.crm-inbox-filters button{padding:5px;font-size:9px}.crm-thread-header{padding:16px}.crm-thread-actions{gap:4px}.crm-thread-person{gap:8px}.crm-thread-person .crm-avatar{width:33px;height:33px;font-size:12px}.crm-thread-person>div>span{font-size:9px}.crm-thread-person select{font-size:9px}.crm-icon-button{width:27px;height:27px}.crm-context-strip{padding:10px 16px}.crm-messages{padding:20px 16px 15px}.crm-bubble{font-size:12px}.crm-message-body{max-width:95%}.crm-composer{padding:0 13px 12px}.crm-composer-tools{gap:2px}.crm-composer-help{font-size:8px}.crm-send{font-size:10px;padding:8px 10px;gap:7px}.crm-contact-section{padding:17px 15px}.crm-accommodation-card img{width:85px}.crm-accommodation-card strong{font-size:18px}.crm-title-row p{font-size:12px}}
@media(max-width:1249px){.crm-content.crm-details-open .crm-panels{grid-template-columns:250px minmax(0,1fr)}.crm-content.crm-details-open .crm-contact{position:absolute;right:0;top:0;bottom:0;width:280px;z-index:8;box-shadow:-15px 0 35px #263d3215}.crm-channels{padding:0 10px;gap:2px}.crm-channels>button{font-size:11px;gap:6px;padding:17px 10px 15px}.crm-message-body{max-width:86%}}
@media(max-width:900px){.crm-title-row h1{font-size:31px}.crm-title-row .eyebrow{font-size:9px}.crm-demo-label{font-size:9px;padding:4px 7px}.crm-availability{font-size:11px;min-width:110px;padding:8px 10px}.crm-title-row{gap:10px}.crm-panels{grid-template-columns:225px minmax(0,1fr);min-height:570px}.crm-content.crm-details-open .crm-panels{grid-template-columns:225px minmax(0,1fr)}.crm-inbox-tools{padding:16px 11px 12px}.crm-inbox-filters button{font-size:9px;padding:5px 4px}.crm-conversation{gap:8px;padding:16px 10px}.crm-conversation-first strong{font-size:12px}.crm-conversation time{font-size:9px}.crm-avatar{width:32px;height:32px;font-size:11px}.crm-preview{font-size:11px}.crm-thread-person>div>span label{display:none}.crm-thread-actions{gap:3px}.crm-thread-actions .crm-icon-button{width:24px;height:24px}.crm-thread-actions .crm-icon-button>svg{width:12px;height:12px}.crm-thread-header{padding:13px 12px;gap:8px}.crm-thread-person h2{font-size:13px}.crm-message.in{padding-right:10px}.crm-message.out{padding-left:10px}.crm-message-body{max-width:95%}.crm-composer-help>span{display:none}.crm-snippets-button{font-size:0}.crm-snippets-button svg{font-size:initial;width:13px;height:13px}.crm-context-strip{padding:8px 13px}.crm-thread-state{font-size:8px}.crm-context-strip>span:first-child{font-size:9px}}
@media(max-width:650px){.admin-content.crm-content{padding:20px 12px 8px}.crm-title-row{align-items:start;margin-bottom:18px}.crm-title-row h1{font-size:30px;gap:9px;flex-wrap:wrap;margin-bottom:7px}.crm-title-row p{font-size:11px;max-width:210px}.crm-title-row .eyebrow{letter-spacing:1.2px;font-size:8px;margin-bottom:7px}.crm-demo-label{font-size:8px;padding:4px 6px}.crm-title-actions{padding-top:6px}.crm-availability{font-size:10px;padding:8px;min-width:97px;gap:7px}.crm-availability i{width:5px;height:5px}.crm-channels{padding:0 5px;gap:0}.crm-channels>button{padding:14px 10px 12px;font-size:10px;gap:6px}.crm-channels>button svg{width:13px;height:13px}.crm-panels,.crm-content.crm-details-open .crm-panels{grid-template-columns:1fr;height:calc(100dvh - 255px);min-height:530px;max-height:none}.crm-inbox{border-right:0}.crm-inbox-tools{padding:15px}.crm-search input{font-size:14px;padding:10px 0}.crm-inbox-filters{gap:8px;margin-top:12px}.crm-inbox-filters button{font-size:11px;padding:5px 8px}.crm-list-heading{padding:15px 20px 8px;font-size:9px}.crm-conversation{gap:13px;padding:18px;border-left-width:3px}.crm-avatar{width:40px;height:40px;font-size:13px}.crm-conversation-first strong{font-size:14px}.crm-conversation time{font-size:11px}.crm-preview{font-size:13px}.crm-mini-tag{font-size:10px}.crm-inbox-footer{font-size:10px;padding:13px}.crm-thread{display:none}.crm-content.crm-thread-open .crm-inbox{display:none}.crm-content.crm-thread-open .crm-thread{display:flex}.crm-mobile-back{display:inline-flex;flex-shrink:0;border:0;background:none;width:22px}.crm-thread-header{padding:13px 10px;min-height:72px;gap:6px}.crm-thread-person{gap:8px}.crm-thread-person h2{font-size:14px}.crm-thread-person>div>span{font-size:10px}.crm-thread-person .crm-avatar{width:32px;height:32px;font-size:11px}.crm-thread-actions .crm-icon-button{width:26px;height:26px}.crm-thread-actions .crm-icon-button[data-crm-action="unread"]{display:none}.crm-thread-actions .crm-icon-button>svg{width:13px;height:13px}.crm-context-strip{padding:10px 14px}.crm-context-strip>span:first-child{font-size:10px}.crm-thread-state{font-size:9px}.crm-messages{padding:20px 14px 12px}.crm-bubble{font-size:13px;padding:11px 13px}.crm-message-body{max-width:91%}.crm-message.in{padding-right:8px}.crm-message.out{padding-left:18px}.crm-message.in>.crm-avatar{display:none}.crm-accommodation-card img{width:90px}.crm-date-divider{font-size:9px}.crm-message-time{font-size:9px}.crm-composer{padding:0 12px 11px}.crm-composer textarea{font-size:14px;min-height:65px}.crm-composer-tabs>button{font-size:12px}.crm-composer-tabs>span{font-size:9px}.crm-send{font-size:11px;padding:10px 12px;gap:8px}.crm-snippets-button{font-size:10px}.crm-composer-bottom{padding:8px}.crm-composer-tools{gap:4px}.crm-composer-help{font-size:9px}.crm-content.crm-details-open .crm-contact{width:100%;box-shadow:none;inset:0}.crm-contact-heading{font-size:11px;padding:17px 22px}.crm-contact-profile h2{font-size:18px}.crm-contact-profile>span:not(.crm-avatar){font-size:12px}.crm-contact-section{padding:20px 25px}.crm-contact-section h3{font-size:14px}.crm-contact-section-title button{font-size:12px}.crm-field-label{font-size:12px}.crm-select{font-size:14px;padding:12px}.crm-contact-data>div{font-size:13px}.crm-contact-section textarea{font-size:13px}.crm-notes-footer{font-size:10px}.crm-notes-footer>button{font-size:12px}.crm-tags>span{font-size:12px;padding:5px 8px}.crm-add-tag input{font-size:13px;padding:12px}.crm-interest-card>span{font-size:14px}.crm-interest-card p{font-size:12px}.crm-reservations-link{font-size:12px}.crm-page-footnote>span{font-size:9px}.crm-reset{font-size:9px}}

.crm-channel-icon.email{background:#e4e9df;color:#7f916b}

/* Channel priorities: direct chats, reservation platforms, public feedback. */
.crm-groups{display:flex;gap:10px;padding:15px 17px;background:#f8f9f3;border-bottom:1px solid var(--line);overflow-x:auto}
.crm-group{display:flex;align-items:center;gap:11px;padding:12px 16px;min-width:190px;text-align:left;border:1px solid transparent;border-radius:6px;background:transparent;color:#7b8673;flex:1;white-space:nowrap}
.crm-group>svg{width:21px;height:21px}
.crm-group>span{display:flex;flex-direction:column;gap:4px}
.crm-group strong{font-size:14px;font-weight:600}
.crm-group small{font-size:11px;font-weight:400;color:#939b88}
.crm-group em{font-size:10px;font-style:normal;margin-left:auto;background:#e6eddc;color:#617b50;padding:4px 7px;border-radius:4px}
.crm-group:hover{background:#eff2e9}
.crm-group.active{background:#fffefa;border-color:#cdd8bf;color:var(--green);box-shadow:0 2px 5px #263d3205}
.crm-group-extra,.crm-group-extra small{color:#929795}
.crm-group-extra.active{border-color:#cdd1cf;color:#666e6b;background:#f5f6f5}
.crm-workspace[data-group="extras"] .crm-channels{background:#f8f9f8}
.crm-workspace[data-group="extras"] .crm-channels>button{color:#858b88}
.crm-workspace[data-group="extras"] .crm-channels>button.active{color:#626c66;border-bottom-color:#858f89}
.crm-workspace[data-group="extras"] .crm-channels b,.crm-workspace[data-group="extras"] .crm-channel-icon,.crm-workspace[data-group="extras"] .crm-unread{background:#e6e8e6;color:#737c76}
.crm-workspace[data-group="extras"] .crm-avatar{background:#e9ebe8;border-color:#dce0dc;color:#818981}
.crm-workspace[data-group="extras"] .crm-conversation.selected{background:#f0f2ef;border-left-color:#939d94}
.crm-thread-empty{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:30px;text-align:center;color:#929c87}
.crm-thread-empty>svg{width:32px;height:32px}.crm-thread-empty h2{font:24px var(--heading);color:var(--green);margin:18px 0 8px}.crm-thread-empty p{font-size:13px}
.crm-panels{height:calc(100dvh - 397px)}
@media(max-width:900px){.crm-group{min-width:180px;padding:10px 12px}.crm-group strong{font-size:13px}.crm-group em{display:none}.crm-groups{padding:10px;gap:5px}.crm-panels{height:calc(100dvh - 370px)}}